Terms & Conditions

These Terms govern your relationship with the operator of rich-casino, accessible exclusively via rich-nz.com. By using this site, you agree to abide by these Terms, effective as of 6 November 2025. Please read carefully before participating in any gaming activities.

Definitions

OBSERVE: Identification of key terms for legal clarity.

EXPAND: Inclusion of all relevant parties, actions, and regulatory references specific to NZ online gambling context.

REFLECT: Clear definitions protect both the user and operator, ensuring mutual understanding of obligations and rights.

Operator: The entity responsible for the operation of rich-casino at rich-nz.com. For the purposes of these Terms, the Operator refers to the company behind rich-casino, which, according to current data, does not hold a valid New Zealand or internationally recognized gambling license as of 2025.
User/Player: Any individual aged 18 years or older who registers, accesses, or uses the gaming services provided by rich-casino via rich-nz.com.
Account: A unique user profile created by a Player to access services, deposit funds, place bets, and withdraw winnings.
Bet: Any wager placed on a game, event, or outcome through rich-casino services.
Bonus: Promotional credits, free spins, or incentives offered by rich-casino, subject to specific terms and wagering requirements.
Wager: The act of staking funds or bonus credits on any game or event offered by rich-casino.
Game(s): All casino, slot, table, and live dealer offerings available on rich-nz.com.
NZ Law: The Gambling Act 2003 and all applicable New Zealand legislation, amendments, and regulatory directives governing online gambling.

Account Registration

OBSERVE: Minimum age, KYC, and user data accuracy are legal prerequisites for NZ.

EXPAND: Account creation must include anti-fraud, anti-money laundering (AML), and responsible gambling measures, even in absence of local licensing.

REFLECT: Comprehensive obligations ensure both compliance and user protection.

Eligibility: Only individuals 18 years or older, residing in jurisdictions where online gambling is legal, may register for an account on rich-nz.com. Proof of age and identity may be required at any stage.
Account Creation: Players must provide accurate and complete personal details, including full name, date of birth, valid email address, and physical address. The Operator reserves the right to request supporting KYC (Know Your Customer) documentation, such as government-issued ID and proof of address, for account verification and withdrawal processing.
Password Security: Players are responsible for maintaining the confidentiality of their login credentials. Sharing account details or allowing third-party access is strictly prohibited and may result in account suspension or closure.
One Account Policy: Each User may register only one account. Duplicate accounts are subject to immediate closure, and all associated balances may be forfeited.
Accuracy of Information: Providing false or misleading information is grounds for account suspension, cancellation of winnings, and notification to relevant authorities.

Regional Compliance Note: In NZ, robust verification is critical due to strict age and AML regulations. Players are reminded that rich-casino, operating via rich-nz.com, does not currently hold a valid NZ license and participation is at the player's own risk.

Betting & Gameplay Rules

OBSERVE: Clear articulation of betting procedures, limitations, and behavioral expectations.

EXPAND: Address cancellation, bet modification, and conduct rules for live and chat-based gaming.

REFLECT: Ensures fair play, transparency, and user accountability.

Placing Bets: Bets can be placed only through the User's own account using available funds or eligible bonuses. Minimum and maximum bet amounts are specified per game; Users are responsible for reviewing these prior to participation.
Bet Modification & Cancellation: Once confirmed, bets cannot be altered or cancelled except in the event of a technical error or game malfunction, as determined solely by the Operator.
Live Casino & Chat Conduct: Players must adhere to standards of respectful behavior. The use of offensive, abusive, or fraudulent language or actions in live casino or chat features is strictly prohibited. Violations may result in immediate suspension or permanent exclusion from all services.
Fraud Prevention: Collusion, use of automated systems, or any attempt to manipulate game outcomes is strictly forbidden and will result in account termination and forfeiture of funds.

Regional Compliance Note: NZ gambling law mandates fair play and prohibits misleading or fraudulent practices. Players are encouraged to report suspicious activity to customer support.

Bonus Terms

OBSERVE: Full disclosure of bonus eligibility, wagering requirements, and usage restrictions is mandatory for legal compliance and user transparency.

EXPAND: Address timing, restricted games, bonus stacking, and voiding clauses.

REFLECT: Protects users from unfair promotional practices, ensures Operator's right to enforce bonus policies.

Activation: Bonuses are available only to eligible, verified Users as specified in individual promotional offers. Activation may require an opt-in, promotional code, or minimum deposit.
Wagering Requirements: Each bonus is subject to a specified wagering requirement (e.g., 35x bonus amount) which must be met within the defined timeframe, typically not exceeding 30 days unless otherwise stated. Failure to meet requirements will result in forfeiture of bonus and associated winnings.
Excluded Games & Actions: Certain games may be excluded from bonus wagering. Any attempt to manipulate bonuses through irregular play (e.g., minimal risk betting, equal betting patterns) is prohibited and may result in bonus cancellation.
Combining Promotions: Unless explicitly allowed, bonuses may not be combined or stacked. Only one promotion may be active per account at any given time.
Right to Revoke: The Operator reserves the right to withhold or reclaim bonuses and any winnings derived therefrom if abuse or breach of bonus terms is suspected.

Regional Compliance Note: NZ regulations require transparency and fairness in bonus advertising and fulfillment. All bonus terms are strictly enforced to protect both the Operator and the User.

Payments & Withdrawals

OBSERVE: Disclosure of all deposit/withdrawal methods, limits, fees, and processing times is essential for user trust and regulatory compliance.

EXPAND: Address refund policy, anti-fraud measures, and how bonus funds interact with cash balances.

REFLECT: Transparent financial processes mitigate disputes and ensure legal defensibility.

Deposit Methods: Deposits can be made using major credit/debit cards, selected e-wallets, and cryptocurrencies, subject to availability in NZ. Users are responsible for ensuring their chosen payment method is authorized for online gambling transactions.
Withdrawal Procedures: Withdrawals are processed via the same method used for deposit where possible. The minimum withdrawal amount is NZD $50 unless otherwise specified; maximum withdrawal limits may apply per transaction or per month.
Processing Times: Deposits are typically instant. Withdrawals are subject to KYC verification and may take up to 5 business days. Delays may occur due to incomplete verification or third-party payment provider policies.
Fees: The Operator does not generally charge deposit or withdrawal fees; however, Users may incur charges from their financial institution or payment provider.
Refunds: Refunds for completed bets or bonuses are not permitted except in cases of technical error or unauthorized transaction, subject to Operator investigation. Decisions are final and binding.
Bonus Funds: Withdrawals from bonus credits are not permitted until all wagering requirements are fully satisfied.
Anti-Fraud Measures: Transactions may be reviewed for suspicious or prohibited activity. The Operator reserves the right to freeze or reverse transactions pending investigation.

Regional Compliance Note: In NZ, strict anti-money laundering regulations apply. Users must verify their identity before any withdrawal can be processed.

Limitation of Liability

OBSERVE: Define Operator's obligations and exclusions to limit exposure to claims.

EXPAND: Address technical, third-party, and user-generated risks; specify compensation limits.

REFLECT: Clear liability clauses are essential for legal protection in high-risk industries.

Operator Obligations: The Operator undertakes to provide fair gaming and accurate results as determined by certified random number generators and game providers. All outcomes are final as recorded by the system.
Exclusions of Liability: The Operator is not liable for losses arising from technical failures, internet connectivity issues, device malfunctions, or third-party software errors. Users are responsible for ensuring a secure and stable connection when using rich-nz.com.
Maximum Compensation: In no event will the Operator's aggregate liability to any User exceed the amount of the individual bet or wager that gave rise to the claim.
No Warranty: All services are provided "as is" without warranties of any kind, express or implied.

Regional Compliance Note: NZ law may not permit exclusion of liability for fraud or willful misconduct. These Terms do not affect statutory consumer rights under NZ law.

Intellectual Property Rights

OBSERVE: Identify all content, trademarks, and software as Operator's property.

EXPAND: Prohibit unauthorized use, copying, or distribution.

REFLECT: Protects proprietary assets and ensures compliance with copyright law.

Ownership: All content, graphics, software, logos, and trademarks presented on rich-nz.com are the exclusive property of the Operator or its licensors. All rights are reserved.
Prohibited Use: Users may not copy, reproduce, modify, distribute, or publicly display any content from rich-nz.com without prior written permission from the Operator.
Software Use: Access to games or software is granted solely for personal, non-commercial use. Reverse engineering, decompiling, or otherwise tampering with site software is strictly prohibited.

Regional Compliance Note: NZ copyright law applies. Infringement may result in civil or criminal penalties.

Privacy & Data Protection

OBSERVE: Reference privacy policy and data handling practices.

EXPAND: Remind users of compliance and data subject rights.

REFLECT: Transparency builds trust and minimizes regulatory risk.

All personal data is processed in accordance with the rich-nz.com Privacy Policy and applicable New Zealand data protection laws. By using this site, Users consent to the collection, storage, and processing of their information for the purposes of account management, regulatory compliance, and service provision. Users have the right to access, correct, or request deletion of their personal information as provided by law.

Changes to Terms

OBSERVE: Specify notification procedures for term updates.

EXPAND: Allow users to discontinue use if they disagree with changes.

REFLECT: Ensures ongoing consent and legal enforceability.

Notification: The Operator reserves the right to amend these Terms at any time. Users will be notified of material changes via email (where provided) and/or prominent banners on rich-nz.com.
Acceptance: Continued use of the site after such changes constitutes acceptance of the revised Terms. If a User does not agree to the updated Terms, they must discontinue use and may request account closure.

Regional Compliance Note: NZ consumer law requires clear and timely disclosure of contractual amendments.

Termination & Suspension

OBSERVE: Outline grounds and procedures for account action.

EXPAND: Address fund handling, notification, and dispute rights.

REFLECT: Protects both Operator and User in event of account closure or dispute.

Grounds for Termination: The Operator may suspend or close accounts for breach of these Terms, suspected fraud, failure to provide requested documentation, or as required by law.
Procedure: Users will be notified via their registered email prior to or immediately following account suspension or closure, detailing the reason and any available remedies.
Refund of Funds: Any remaining real-money balance (excluding bonuses) will be returned to the User, subject to successful verification and absence of prohibited activity. Funds may be withheld if required by law or regulatory authorities.
User Initiated Closure: Users may request account closure at any time by contacting customer support.

Regional Compliance Note: NZ law requires operators to return funds promptly upon lawful termination, subject to AML checks.

Governing Law & Jurisdiction

OBSERVE: Specify applicable law and dispute resolution pathway.

EXPAND: Provide escalation from negotiation to arbitration or court as appropriate.

REFLECT: Clarity on legal forum reduces future disputes.

Applicable Law: These Terms are governed by the laws of New Zealand, without regard to conflict of law principles.
Dispute Resolution: Any dispute or claim arising out of or in connection with these Terms or use of rich-nz.com shall first be attempted to be resolved through negotiation. If unresolved, disputes will be submitted to binding arbitration in New Zealand, subject to the Arbitration Act 1996. Users retain the right to pursue statutory consumer remedies through the NZ courts if required by law.

Regional Compliance Note: NZ courts retain ultimate jurisdiction over consumer disputes where required by law.

Contact Information

OBSERVE: Accurate and complete contact details for user inquiries and legal notices.

EXPAND: Provide all available methods, noting any data limitations.

REFLECT: Ensures users can exercise legal rights and seek support.

Website: https://rich-nz.com
Customer Support Email: Not specified. Please use the contact form on the website where available.
Phone: Not specified.
Mailing Address: Not specified. Users are encouraged to submit inquiries electronically for the fastest response.
Legal Notices: Legal correspondence may be addressed to the Operator via the website's contact mechanism, or as otherwise directed by site staff.
Author: Sophie Williams

Regional Compliance Note: In absence of detailed contact data, Operator is obliged to respond promptly to all electronic communications via the website.